FAQs

1. What materials are used in your 3D printed products?

We're really proud to say that our products are crafted using bioplastics like PLA (polylactic acid) a popular and user-friendly 3D printing material.

Some key points to ensure their longevity and appearance are:

  • Avoid High Temperatures: PLA has a lower melting temperature compared to some other plastics. Avoid exposing PLA prints to high temperatures (above 60 degrees Celsius), such as leaving them in a hot car or placing them near heat sources.
  • Avoid Prolonged Sun Exposure: Extended exposure to direct sunlight can cause PLA to degrade over time. If you plan to use PLA prints outdoors, they may change colour and become more brittle.
  • Clean with Mild Soaps: PLA prints can be cleaned with mild soaps and water. Avoid using harsh chemicals, as they may damage the PLA material.
  • Avoid Abrasive Cleaning Materials: PLA surfaces can be scratched by abrasive materials. Use soft cloths or sponges for cleaning to maintain the appearance of the print.
  • Avoid Heavy Stress: While PLA is a relatively strong material, it may not have the same durability as some other plastics. Avoid subjecting PLA prints to heavy stress or loads.

You can always check in with us for more specific recommendations for the best care practices, as different PLA formulations may have slightly different characteristics.

2. How does your company contribute to circularity?

We're on a journey towards circularity by designing our products with their end-of-life in mind. We encourage our customers to send back used items for recycling. Plus, our production process is designed to minimise waste, taking a step towards a more sustainable and circular approach.

3. Can I recycle the 3D printed products I purchase from your store?

Absolutely! We actively promote recycling, and many of our products are made from recyclable materials. When it's time to say goodbye to your item, please return it to us for proper recycling. Check the product details for specific recycling instructions.

4. Are your 3D printed products environmentally friendly?

Yes, indeed! Our products are crafted with the environment in mind. We make it a point to use eco-friendly materials and sustainable production methods, aiming to reduce our ecological footprint. By choosing our products, you're playing a part in creating a greener and healthier planet.

5. How does your company reduce plastic waste?

We're on a mission to cut down on plastic waste. We've embraced the use of bioplastics, derived from renewable sources and with a lower environmental impact than traditional plastics. We're always exploring innovative ways to further reduce and eliminate plastic waste from our production processes.

6. Do you offer customisation options for your 3D printed products?

Absolutely! We understand that everyone has their own preferences. While we have a diverse range of pre-designed products, many of them can be customised to meet your specific needs. Look out for the customisation options on the product page or get in touch with our customer support for assistance.

7. How can I return a product for recycling?

Returning a product for recycling is straightforward. Reach out to our customer support team, and they'll guide you through the process. We really appreciate your commitment to sustainability, and together, we can make a positive impact on the environment.

8. Are your products safe for the environment and human health?

Yes, indeed! Our products undergo rigorous testing to ensure they meet environmental and safety standards. We place a priority on materials that are safe for both the environment and human health, providing you with products you can feel good about using.

9. What steps is your company taking to improve the world through your products?

We're dedicated to making a positive impact on the world by promoting sustainable practices, reducing plastic waste, and fostering a circular economy. Our ongoing commitment to innovation and environmental responsibility is at the heart of our mission to create a better future.

10. How can I stay updated on your company's sustainability initiatives?

To stay in the loop about our sustainability initiatives, product launches, and other updates, why not subscribe to our newsletter? You can also follow us on social media for real-time updates and insights into our efforts to make a difference in the world.

If you have any extra questions or need more information, please feel free to get in touch with our customer support team. Thank you so much for choosing to support our mission for a more sustainable future!